The Urgent Care Division (UCD) is one of our most versatile services of EMS. The UCD is a mid-range service designed to meet the needs of the patient who has an "Urgent" need for either a hospital admission or transfer but does not require an "Emergency Response". Urgent Tier patients have normally been pre-assessed by either a doctor or other health professional and may require some medical intervention such as monitoring, oxygen or mild paid relief administering whilst en-route to the hospital or clinic.

EMS Ambulance Services Urgent Care Division provides comfortable modern ambulances that carry all the required equipment that may be required for either a short or long distance journey. The ambulances used are based on High Dependency Type vehicles, referred to normally as Intermediate Care Ambulances and consist of a Stretcher, Medical Gases, Suction, Monitoring (NIBP, SP02, ECG) basic trauma and emergency equipment (Spinal Boards, Scoop Stretcher, Carry Chair). These ambulance types are also fitted with both satilite navigation, communications and have bluelight and sirens fitted. The staffing solution for our Urgent Care Division is that of either an ECA/ECA Crew, or if required and ECA/Technician Crew dependant on the needs and requirements of the patient.

Our EUC Division will respond to any request for journeys requiring the skills of a intermediate level ambulance crew from both NHS & Private Clients. We will also respond to any requests for journeys that currently fall outside of any contracts for the Provision of Ambulances or Patient Transport Services. Our response time to these requests is usually less than one hour.